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Video Playback on Linux

If you are using Linux, you may have to perform some extra steps to ensure your browser will play the videos properly. Due to the number of options and distributions for Linux, these instructions may not fit your exact use case. Please contact our support team if you need help with these instructions.

Google Chrome (NOT Chromium) will generally work without any modifications after installation.

Chromium will NOT work.

Firefox With Firefox version 47 or newer, you can get HTML5 playback working. With Linux, the proper codecs are often not included so there is a little extra work to get this running. Here you can see all the necessary steps. 

The short version:

  1. Enable DRM Playback in Preferences under Content:
    1. Click the menu in the top right.
    2. Go to Preferences and then Content.
    3. Check the box for Play DRM Content.
  2. Install ffmpeg-libs and dependencies (if you are unable to get playback working even with these codecs, try installing VLC player. It includes the codecs we use on our site):
    1. Install Fedora:

      Firefox is installed by default, so all you need to do is make sure the RPM Fusion free repo is installed. For instructions on this, go here: https://rpmfusion.org/Configuration

    2. Once that is enabled, run this command in a terminal: `sudo dnf install -y ffmpeg-libs`. This will install the necessary codecs for HTML5 playback with Firefox on Fedora.

  3. Adjust SELinux policy: This one may not be necessary, depending on your system and security settings. If you still have playback issues after installing ffmpeg-libs and enabling DRM content, try this to make sure SELinux will allow Firefox to play properly:
    `sudo setsebool -P unconfined_mozilla_plugin_transition 0`

For more information, take a look at the following FAQ pages: