If you are using Linux, you may have to perform some extra steps to ensure your browser will play the videos properly. Due to the number of options and distributions for Linux, these instructions may not fit your exact use case. Please contact our support team if you need help with these instructions.
Google Chrome (NOT Chromium) will generally work without any modifications after installation.
Chromium will generally work, but may need the codecs installed. See the Firefox instructions for Codec installation steps if Chromium playback does not work.
Firefox With Firefox version 47 or newer, you can get HTML5 playback working. With Linux, the proper codecs are often not included so there is a little extra work to get this running. Here you can see all the necessary steps.
The short version:
1) Enable DRM Playback in Preferences under Content
2) Install ffmpeg-libs and dependencies (if you are unable to get playack working even with these codecs, try installing VLC player. It includes the codecs we use on our site).
3) Adjust SELinux policy
Step 1 is very easy. Simply click the menu in the top right, then go to Preferences -> Content and check the box for Play DRM Content
Step 2 is generally also fairly easy, but can have a little more work on some distributions. Below you will find instructions on how to do this for a few of the most common options:
Firefox is installed by default so all you need to do is make sure the RPM Fusion free repo is installed. For instructions on this, go here: https://rpmfusion.org/Configuration
Once that is enabled, simply run this command in a terminal: sudo dnf install -y ffmpeg-libs
This will install the necessary codecs for HTML5 playback with Firefox on Fedora.
Step 3: This one may not be necessary, depending on your system and security settings. If you still have playback issues after installing ffmpeg-libs and enabling DRM content, try this to make sure SELinux will allow Firefox to play properly:
sudo setsebool -P unconfined_mozilla_plugin_transition 0