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What are the password requirements for an account password?

Currently, our password policy restricts account passwords to the following: 

  • Special characters (!@#$%^&*)
  • Lower case (a-z), upper case (A-Z) and numbers (0-9)
  • Must be at least a minimum of 8 characters in length
  • Non-empty password required
  • Password History Size: The last 6 passwords are remembered and cannot be used again until they cycle out

If you encounter any errors setting a password for your account, and you are following the guidelines above, please reach out to our Support team for assistance at!